Lifecycle Extension Products

con terra products follow a lifecycle. The products are divided into platform products and extension products. Extension products offer functional extensions that can be used in combination with the platform products. Their lifecycle is designed for flexibility and uncomplicated addition of new functions. The individual phases and the current lifecycle stage of the individual platform products are shown below.

Lifecycle Phases

The lifecycle for con terra Technologies extension products consists of four phases. The individual phases and the associated services are described below.

General Availability		Extended Support		Mature Support		Retired
Availability via Download portal1 Documentation online Support by Phone/Email2 Integration of new functions Bugfixes Support for new versions of the con terra Technologies platform products	›	Availability via Download portal1 Documentation online Bugfixes	›	This phase is only present in extension products that are marked accordingly.	›	No support available
		Extended services3
		Support by Phone/Email2 Support for new versions of the con terra Technologies platform products
Begins:		Begins:				Begins:
With the release of a new major version		Subsequent to General Availability				Following Extended Support or Mature Support (if available)
Duration:		Duration:
Until a new major version is released, minimum 12 months		12 months

¹ Current release in each case
² The current minor release is eligible for standard support. Problems can also be reported for earlier releases; any bug fixes will be included in a future release. Previous minor releases are also eligible for support. An additional contract (see ³) is required for this. Alternative requirements can be mapped via Support Plus.
³ Additional contract necessary for effort-related service.

 

Information on the Lifecycle Phases

General Availability

• The latest major version of a product is usually in the General Availability phase.
• This version is actively developed further.
• It is recommended to always use the latest minor version.

Extended Support

• Lifecycle phase after the release of a new major version.
• Critical bugs will continue to be fixed.
• The Extended Support period should be used to plan the migration of a solution to the current major version.

Mature Support

• The Mature Support phase is only available for extension products marked accordingly, please contact us if you have any questions.

 

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Lifecycle Status of the Extension Products

The lifecycle phases of the individual con terra Technologies extension products are shown below.

Product	General Availability	Extended Support	Mature Support	Retired
map.apps Advanced Editing 1.x	✔
map.apps ETL 4.x	✔
map.apps GEONIS 1.x				✔
map.apps Offline 1.x				✔
map.apps SDI 5.x	✔
map.apps SDI 4.x				✔
map.apps Smart Search 2.x	✔
map.apps Smart Search 1.x				✔
map.apps User Management 4.x		✔
service.monitor 4.x	✔
smart.finder 2.x	✔
smart.finder 1.x				✔
smart.finder SDI 2.x	✔