Startseite / Lifecycle Platform Products

Lifecycle Platform Products

con terra products follow a lifecycle. The products are divided into platform products and extension products. Platform products form the basis for con terra's GeoIT solutions. Their lifecycle is therefore geared towards long-term stability. The individual phases and the current lifecycle stage of the individual platform products are shown below.

Lifecycle Phases

The lifecycle for con terra Technologies platform products consists of four phases. The individual phases and the associated services are described below.
General Availability   Extended Support   Mature Support   Retired
  • Availability via Download portal1
  • Documentation online
  • Support byTelephone/Email2
  • Integration of new functions and bug fixes
  • Support of new operating environments3
  • Support of new ArcGIS versions

›
Extended Services4
  • Support of new operating environments
  • Support of new ArcGIS versions

›

›
  • No support
Extended Services4
  • Bugfixes
  • Support of new operating environments
  • Support of new ArcGIS versions
Begins:   Begins:   Begins:   Begins:
With the release of a new major version   Subsequent to General Availability   Subsequent to Extended Support   Subsequent to Mature Support
Duration:   Duration:   Duration (Mature Support):
Until a new main version is released, minimum 24 months   12 months   12 months  

 

1 Current release in each case
2 The current minor release is eligible for standard support. Problems can also be reported for earlier releases; any bug fixes will be included in a future release. Previous minor releases are also eligible for support. An additional contract (see 4) is required for this. Alternative requirements can be mapped via Support Plus.
3 New operating systems, browsers, Java versions, etc.
4 Additional contract necessary for effort-related service.

Information on the Lifecycle Phases

General Availability
  • The latest major version of a product is usually in the General Availability phase.
  • This version is actively developed further.
  • It is recommended to always use the latest minor version.
Extended Support
  • Lifecycle phase after the release of a new main version.
  • The version continues to be maintained.
  • The Extended Support period should be used to plan the migration of a solution to the current main version.
Mature Support
  • At this point at the latest, a solution should be upgraded to the current major version.
  • If this is not possible, it is recommended to continue operating the solution in Extended Lifecycle Support.

Lifecycle status of the Platform Products

The lifecycle phases of the individual con terra Technologies platform products are shown below.

Produkt General Availability Extended Support Mature Support Retired
map.apps Linie 4 ✔      
map.apps Linie 3       ✔
security.manager ArcGIS Edition 1.x       ✔
security.manager Enterprise Edition 4.x   ✔ (in Dec. 2025)  
security.manager NEXT 1.x ✔